HomeSolutionsBrand Protection
02Brand Protection
Protect the brand
you’ve built.
Your name, logo and products took years to establish. When someone fakes them, we find it, document it and report it through each platform’s brand and trade mark processes.
AThe problem
What it
looks like.
Counterfeit listings, lookalike websites, fake business pages and ads that borrow your logo. They tend to appear wherever your customers already shop and search.
Why it matters
A customer who buys a fake or pays a scam page experiences it as your brand letting them down. The cost shows up later, in refunds, support time, reviews and lost repeat business.
BWhat we do
What’s
covered.
For retailers, ecommerce brands, consumer products, franchises and professional organisations.
- 01
Counterfeit listing reporting
Fake versions of your products on marketplaces, reported through their intellectual property programs.
- 02
Fake business page reporting
Pages and profiles using your business name or logo to mislead customers.
- 03
Trade mark misuse complaints
Your registered trade mark used without permission, reported under each platform’s trade mark policy.
- 04
Lookalike website reporting
Sites imitating yours, reported to hosts, registrars and browser safety services.
- 05
Brand asset monitoring
Your logo, product photography and brand name watched across social platforms and marketplaces.
- 06
Marketplace sweeps
Scheduled checks for sellers using your listings, photography or brand terms.
- 07
Advertising misuse
Ads and sponsored posts that use your brand to sell, scam or redirect your customers.
CProcess
From request to
closed case.
Tell us
Share the links and what you have. It takes about ten minutes.
Verify
We confirm identity, rights and authority. We aim to reply within two business days.
Document
Evidence captured and kept. You receive a fixed quote before work starts.
Approve & file
You approve the exact complaint. We file it through the platform’s process.
Track
We follow up and close the case with a written summary.
DWhat you receive
Clear about what’s in,
and what isn’t.
Every case includes
- Evidence capture of each listing, page or site
- A check of your trade mark registration details or other rights
- A complaint drafted from facts you confirm, approved by you before filing
- Filing through each platform’s brand or trade mark process
- Tracking and a summary of every outcome
Not included
- Trade mark searches, filings or advice on registration
- Advice on whether a use infringes your trade mark
- Test purchases, investigations or contact with sellers
- Domain disputes that need a formal proceeding
What we can’t guarantee. Each platform decides for itself whether to act on a report, and how quickly. We make sure your report is complete and accurate. We will never promise a removal, and we are not affiliated with or endorsed by any platform. If your situation needs legal advice, we’ll say so and point you to the right help.
Do we need a registered trade mark?
For many marketplace and platform trade mark programs, yes. Some still accept reports about copied photos or descriptions under copyright instead. We’ll check what you hold and tell you which processes are open to you. For registration itself, speak with a registered trade marks attorney.
Can you shut down a scam website?
We can report it to the host, the domain registrar and browser safety services, with the evidence they need. Each of them decides what to do. If customers have lost money, they should also report it to Scamwatch and, where relevant, ReportCyber.
Do you contact the seller?
No. We work through platform reporting processes only. Contacting or negotiating with the other side is a matter for you or your lawyer.
Tell us what
you’ve found.
We review every request, check the evidence and authority, and quote a fixed fee before any work starts.
Request Protection